Software Maintenance Service
Included in annual subscriptions
AFRY Intelligent Scenario Modelling licenses entitle the customer to receive software upgrades and software updates during the software maintenance service term (AFRY Intelligent Scenario Modelling Software License Agreement).
During the protection period, the AFRY Intelligent Scenario Modelling licenses also entitle the customer to get help with questions on:
- Installation and license activation
- AFRY Intelligent Scenario Modelling software functionality
- Basic modelling
Free online training on AFRY Intelligent Scenario Modelling
During the term of the Software Maintenance Service, the customer has also access to a free online training course that takes place at least twice a year.
Maintenance service renewal
For AFRY Intelligent Scenario Modelling Legacy Perpetual License, the software maintenance service must be renewed annually through a 1-Year Maintenance Plan. Renewal is only possible if the maintenance service is active.
Cost of 1-Year Maintenance Plan: 35% of the license price.